Descripción de la oferta
Proceso de selección continuo.
Funciones
What's the job?
As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences.
You'll report to the F&B Manager.
Your day-to-day
* Create a warm welcome to everyone and set the tone for each guest's experience.
* Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste and preparation methods.
* Set up your outlet – stock up on all the supplies you'll need and manage your inventory.
* Ensure that food and beverages are well stocked.
* Ensure overall cleanliness and maintenance of the working area.
* Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.
* Work with your restaurant and kitchen colleagues to offer a seamless food service.
* Assess customers' needs and preferences and make recommendations.
* Report and follow up on maintenance and repairs and for the cleanliness of the bar.
* Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.
* Supervise the pool area to make sure every guest is following the stated rules and there are no issues.
Requisitos
* 2+ years' experience working within hotel/restaurant.
* Bachelor's degree in hospitality or related field.
* Must be fluent in Spanish and English, additional languages will be highly valuable.
* Proactive, positive, energetic, dynamic, team-worker and with passion for service.
Se ofrece
* Discounted international room rates.
* Room for professional growth in one of the largest hospitality companies.
* Training programmes and access to IHG's training tool.
* Uniform and laundry service.
* Meals whilst on duty.
* Private health insurance discount.
* Kimpton Benefits: our platform with exclusive discounts for employees.
* Cool work environment and lots of fun
