Descripción de la oferta
Duración de la oferta: hasta el 28/12/2025.
Funciones
Key Responsibilities:
Work with data product owners and analytics delivery manager to manage demand and change requests from the business ensuring requirements are prioritised & correctly captured in the CC reporting backlog
Act as the SME for CC reporting
Streamline current CC reports and dashboards to align with best practices and reporting framework
Work with relevant CC teams to support report issues where needed
Provide functional direction, training and support to the analyst community
Analyse requirements and design reports and Dashboards in CC to support business reporting requirements in accordance with defined design principles
Provide assistance with reporting and analytics outside of Customer Connect as part of the overall Data Programmeand analytics framework
Requisitos
Salesforce reports & dashboard development experience
Fluent in English.
Experience with SuccessFactors
Ability to analyse reporting requirements
Highly organised and efficient
Understanding of the insights and analytics capability within Salesforce
Knowledge of key business processes
Stakeholder management
Management experience in a matrix environment
Experience of working in a multi-national business, supporting colleagues in multiple time zones
Se ofrece
Grow your career in a multinational environment (+40 nationalities in the SSC)
Competitive compensation and benefits package in Barcelona, various well-being activity options
