Descripción de la oferta
Proceso de selección continuo.
Funciones
• Ensure that all guests receive courteous, warm, and professional service during check-in and check-out.
• Provide excellent, friendly, and professional guest service at all times, ensuring a memorable experience.
• Handle guest complaints promptly and effectively, following up as necessary to ensure resolution.
• Accurately enter guest data into the system to maintain up-to-date and correct information
• Note any special requests from guests and communicate them to the relevant department for prompt action.
Requisitos
• Working experience of at least 1-2 years in a similar position.
• Very good knowledge of English and German language.
• Excellent communication and interpersonal skills
• Ability to work in a team
• Positive, engaging personality with strong customer service skills
• Professional appearance & attitude
Se ofrece
1.100 to 1.300 net salary
Accommodation provided (including electricity, communal fees, Wi-Fi connection)
• An attractive remuneration package based on qualifications and experience.
• 13th salary & other benefits
• Accommodation & meals provided.
• Discount on company’s products and services
• Learning, development and growth opportunities.