Descripción de la oferta
Proceso de selección continuo.
Funciones
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
We are seeking a friendly and enthusiastic Front Office Intern to join our team in Abu Dhabi, United Arab Emirates. As a Front Office Intern, you will gain hands-on experience in hotel front office operations by assisting with guest services, check-in and check-out procedures, reservations, inquiries, and day-to-day front office activities while developing strong communication, customer service, and hospitality skills.
Greet and welcome all guests with warmth, professionalism, and a genuine smile
Provide personalized check-in and check-out experiences
Assist guests with inquiries, directions, and hotel information
Offer welcome beverages or amenities upon arrival, based on guest status or preferences
Coordinate with Front Office, Concierge, and Guest Relations to ensure a seamless guest experience
Maintain a visible presence in the lobby and be readily available to assist or guide guests
Promote hotel services, facilities, and ongoing promotions
Handle guest feedback and resolve issues or escalate them appropriately
Ensure guest preferences and special requests are recorded and communicated effectively
Maintain a polished and professional appearance at all times, in line with brand standards
Anticipate guest needs and offer relevant recommendations to enhance their stay
Requisitos
Currently pursuing Diploma or Bachelor’s Degree in Hospitality, Hotel Management, Tourism, or a related field.
Excellent communication and interpersonal skills
Proficient in English (verbal and written); additional languages are a plus
Warm, outgoing, and service-oriented personality
Ability to work under pressure and in a fast-paced environment
Strong knowledge of Abu Dhabi and its tourist attractions
Basic computer skills; familiarity with Opera or similar hotel management software is preferred
Passion for hospitality and creating memorable guest experiences
Adaptability to work in a multicultural environment
Attention to detail and ability to multitask efficiently
Additional Language is an added advantage.
