Descripción de la oferta
Proceso de selección continuo.
Funciones
The Lana – Dorchester Collection
We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic group who truly care about each other and our guests, where belonging transcends all else.
We do this with a backdrop of extraordinary hotels, steeped in history, glamour, and stories, which provide the perfect stage for our people – our Legends – to live our vision: Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together, and Creativity.
When submitting your application, please let us know if you require any special accommodations during the interview process.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Housekeeping Supervisor, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
Functions of the Position
You’ll love what you do and take pride in delighting our guests.
· You will be responsible for assisting in overseeing the Housekeeping Operations to ensure our guests receive nothing but the best experience.
· You are responsible for assisting the Assistant Executive Housekeeper & Senior Housekeeper in the daily operation of the Housekeeping Department and guiding and developing a committed multicultural team to ensure the impeccable Dorchester standards are met in all areas.
· Assist in the oversight of the daily shift operations of Housekeeping.
· Work with colleagues to ensure property guestrooms, public spaces, and colleagues' areas are clean and well maintained.
· Complete inspections and hold people accountable for corrective action.
· Ensure guest and colleague satisfaction while maintaining the operating budget.
· Participate in the management of the department’s controllable expenses.
· Liaise with external contractors to ensure work schedules are completed as required, including marble polishing, carpet shampooing, façade cleaning, and casual employees.
· Prepare cyclical cleaning schedules for all public areas and liaise with Engineering for the PPM program.
· Guide, lead, and motivate the housekeeping team with passion and commitment.
Requisitos
Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a Housekeeping Supervisor, you’ll have the opportunity to bring these to life and continue to create our legacy.
Se ofrece
You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
The items shared are the essence of a day in the life of a Housekeeping Supervisor, but we’ll make sure you are provided with specifics on how we care for our hotel.