Descripción de la oferta
Duración de la oferta: hasta el 06/06/2026.
Funciones
Contact and follow
up daily your customers by phone calls or e
mails
Understand the whole OTC process for a better dispute management
Understand the legal and contractual recruitment scope
Coordinate with the Billing Teams to solve invoice related disputes
Liaise with the Cash Allocation Team to follow
up customers' payments and its correct matching
Give and keep visibility to the Sales Team on their portfolio's Collection status
Prepare the litigation file for Legal procedures
Achieve monthly personal and team Collection targets around Bad Debt and Cash
in amounts
Requisitos
Fluent and professional English and French
Previous experience in the role highly desirable
Dynamic, organized with a methodical approach
Good negotiation and communication skills (spoken and written)
Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
Customer focus
Ability to work under pressure to attain company objectives and Cash Collection KPIs
Se ofrece
Experience in a multinational environment
Competitive compensation and benefits package in Barcelona, various well
being activity options
