Descripción de la oferta
Proceso de selección continuo.
Funciones
Xara Collection
About the job
We are looking for a dynamic and passionate student to join our team. Are excellence and team spirit part of your DNA? Are you looking for a new experience abroad? A new culture to discover?
Our goal: Provide exceptional and memorable experiences to our guests.
Our story: The Xara Palace is a unique 17th-century luxury boutique hotel, located in the majestic medieval fortified city of Mdina and forms part of the Relais and Châteaux association. Known for its breathtaking view and beautiful atmosphere, The Xara Palace is also known for its famous One Michelin Star Restaurant; The De Mondion. We make a point of offering our customers excellent service and the best possible experience here in Malta, just like we want you to have a great internship here.
As a Front Office Intern, you'll play an important role in creating a unique guest experience full of personalized memorable moments on the island of Malta.
What you will be learning:
· You will assist with all daily procedures, from check-ins to checkouts.
· You will facilitate updating internal daily documentation as well as handling new reservations and modifications if necessary.
· You will be providing high-quality concierge service, offering room show around of the hotel and the premises.
· You will be in charge of handling guests’ feedback and finding solutions in a professional, qualitative and timely manner.
Requisitos
About you:
· You are willing to learn and you want people to feel welcome and valued.
· You are organized and not afraid of multitasking.
· You are a team player, ready to work in collaboration with your colleagues.
· You have a keen eye for details and love making guests have an enjoyable moment.
· You are able to find solutions and put them into practice with the help of others.
· You are able to interact and have a discussion in English.
