Descripción de la oferta
Proceso de selección continuo.
Funciones
Scope and general purpose: overlooking the smooth execution of the sitting, communicating with the rest of the managers. Build and develop ongoing professionalrelationships with guests. Responsibilities : ? Reception desk set up? Build customer loyalty? Assure marketing campaigns? To attend meeting and training as required? Support and collaborate with staff, offering constructive feedback to sustain aconsistent high level of service? Provide booking information to other departments and keep them updated? Liaise with heads of departments to ensure a smooth service? Ensure all departments are able to cope with service levels by monitoringreservations and communicating closely? Ensure that guest check in and check out services are done promptly andcourteously? Address guest inquiries and concerns in a timely professional manner? Support the manager in dealing with vips to ensure exceptional service? Monitor reservations system and cover analysis in order to recommend ways toincrease revenue and ensure booking are efficient? Liaise at all time with event and marketing department to ensure smooth organisation
Requisitos
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