Descripción de la oferta
Proceso de selección continuo.
Funciones
Daily
Create at least one personal connection per day (adoption)
– Contact the guest before arrival
– Prepare amenity based on preferences
– Put alert to meet the guest upon check in
– Rooming
– Follow up calls during the stay
– Meet the guest upon check out
Create at least one wow story per day
– Adoption wow story after getting to know the guest
Spend 2 hours around the hotel
– Lateral service in peak hours
– Engage with guests
Wow check out project
– After pre arrival insert all the guests in the excel document
– Review the departure for the following day and make sure they had an outstanding experience
1 audit de LQA per day
– Audit a different venue/department everyday using the LQA app
Room calendar
– Update arrivals, departures and occupancy on the calendar
– Make sure all employees have the correct profile (starting and end date, employee number)
Monthly
Help with orientation
Role-plays
Support with projects
Requisitos
Availability to start on December 2025 / January 2026
Internship agreement with the university
Full time availability
Minimum 6 months internship
Fluent English, Spanish is an advantage
Idioma requerido: Inglés. Español es un plus
Se ofrece
– Monthly salary of 450€
– Uniform, laundry service and personal locker
– Free public transportation card
– Free parking during working hours
– Meals on duty
– Marriott Discounts
– Student development plan
– Spanish classes
