Descripción de la oferta
Proceso de selección continuo.
Funciones
The Social Hub
Description of the position or company
Are you looking for an internship at one of Europe’s most exciting companies? Do you want to hop on our lifelong learning journey? Your Mission Should You Choose To Accept It…
In Case You Don’t Know Who We Are (ahem):
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and, most importantly, be themselves. As an employer, we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes, as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
Within your role, you are responsible for every aspect of the hotel’s operation and will work alongside the local management team that already exists there. This goes way beyond old-school reception duties: you and your colleagues are the hotel’s super-skilled connectors and networkers and responsible for the hotel’s seamless, smooth running. You know all the staff inside out and are ready with a smile for colleagues, guests and random strangers alike. You lead, coach and train the Hotel Team in our unique, fun TSH style. You also manage the external partners who take care of housekeeping, our night team and maintenance.
Functions of the position
What You'll Do
· Daily manage, train, check, coach, guide, co-hire, motivate and empower employees and partners
· Handling, reporting and transferring all kinds of questions, remarks and complaints from guests and colleagues
· Introducing, maintaining, evolving and guiding standard operating procedures
· Support the General Manager and management team with several projects
· You’re the internal and external TSH networker. You connect with your guest community. You build direct relations with universities, companies, social organisations… you name it
· Have fun! Spread smiles and good vibes, knowing that employees and guests enjoying themselves and connecting with each other is what this is all about
· Building relationships with headquarters’ key players, residents, external parties/renters, functioning as a contact person and assisting in handling complaints and technical issues
· Maintaining and controlling hotel security for our guests, colleagues and goods
· Supporting the operational preparation and execution of the departure and arrival of new students
Requisitos
Requirements
What You'll Have
· Student – you MUST be enrolled in University
· A bachelor student, preferably in hotel or tourism management, with some hospitality experience or team-leading experience
· A flexible, hands-on, motivated and positive approach
· Background in hospitality, preferably in a hotel environment
· You love responsibility and handle stressful peak periods like a pro
· You're fluent in English and Spanish. Know other languages? The more the merrier!
· Hard-working, responsible and “let’s do this!” mentality
· You’re legally allowed to work in the Netherlands
Se ofrece
Working conditions and benefits
What We Offer
· An amazing work environment with a fantastic vibe and lots of positive energy
· On-the-job coaching and guidance
· Monthly compensation for your internship (please note that travel costs are not reimbursed).
· The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
· A first glimpse into the world of Hospitality with one of the most innovative players in the market
· Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and food and drinks?
· A wonderful workplace to call home with, dare we say it, fun colleagues
Who you are is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
