Descripción de la oferta
Duración de la oferta: hasta el 17/07/2026.
Funciones
As member of the Cash Collection Team: you will:
– Contact and follow
– up daily your customers by phone calls or e
– mails
– Record the Collection activity and invoices statuses changes in the dedicated Collection tool
– Understand the whole Order To Cash (OTC) process for a better dispute management
– Understand the legal and contractual recruitment scope
– Coordinate with the Billing Teams to solve invoice related disputes
– Collaborate with the Sales Team in negotiations with customers
– Liaise with the Cash Allocation Team to follow
– up customers' payments and its correct matching
– Prepare the litigation file for Legal procedures
– Give and keep visibility to the Sales Team on their portfolio's Collection status
– Collaboration on one
– off French and European projects (reporting, training, process improvement, etc)
– Achieve monthly personal and team Collection targets around Bad Debt and Cash
– in amounts
Requisitos
– Fluent and professional Turkish, Spanish and English
– Previous experience in the role highly desirable
– Dynamic, organized with a methodical approach
– Good negotiation and communication skills (spoken and written)
– Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
– Customer focus
– Ability to work under pressure to attain company objectives and Cash Collection KPIs
– Desire to belong to and be an active member of a team
Se ofrece
– Competitive salary aligned with your experience
– Permanent, full
– time contract
– Meal vouchers
– Private health insurance
– Life Insurance
– Hybrid working model (2 days of home office/week)
– Multicultural environment
– Training and internal development opportunities
– A vibrant and dynamic international workplace located in Barcelona
– Start date: ASAP
