Descripción de la oferta
Proceso de selección continuo.
Funciones
This position is ideally to be filled starting April 1st, 2025 for 5 months - Entry-Level Position
As a member of the Pre-Arrival team, the Pre-Arrival Concierge plays a key role in managing and supporting Le Collectionist clients before their arrival. He/she will design the best itineraries to ensure an unforgettable on-site experience. Additionally, with the support of the local team, he/she will be responsible for sourcing, negotiating, and contracting the best partners that meet Le Collectionist standards.
Key Responsibilities:
1. Client Management and Le Collectionist Support:
? Assist clients in organizing their stay by offering high-quality services and experiences.
? Provide quotes for services and experiences.
? Issue guest itineraries.
? Ensure smooth information transfer and follow-up with local teams.
2. Consolidation and Development of Local Partner Network:
? Manage relationships with existing partners across multiple destinations.
? Expand the partner network and the range of experiences in existing destinations.
? Update and produce catalogs presenting services and experiences in French and English.
? Support marketing in updating destination guides with new restaurants and points of interest.
3. Administrative Tasks:
? Edit and update all suppliers and rates in the system.
? Generate quotes and invoices in the system.
? Edit itineraries in the system.
? Develop communication materials (catalogs).
Requisitos
Experience & Skills:
• Excellent oral and written communication skills in English. Spanish and French are a plus.
• Interest in the luxury sector and a willingness to work with event logistics.
• Ideal for recent graduates or early-career professionals
• Strong commercial sense and a passion for sales.
• Candidates with atypical profiles who are comfortable working in a team.
Personal Qualities:
• Customer-oriented, attentive to client satisfaction and loyalty, with strong interpersonal skills and the ability to build relationships easily.
• Excellent interpersonal skills and autonomy.
• Detail-oriented with the ability to prioritize tasks.
• Versatile, creative, responsive, service-minded, efficient, empathetic, and proactive.
• Team spirit with a passion for training new team members.
All our positions are open, on an equal-competence basis, to employees with specific needs or accommodations related to a disability.
Se ofrece
• Meal vouchers worth €8 each (50% covered by Le Collectionist).
• Company Mac computer and mobile phone.
• One day off for your birthday
• Up to 2 days of remote work per week.
• Year-round events (Christmas Party, Summer Party, etc.).
Process:
• Initial call with HR
• Job interview with the manager
• Submission of a Business Case
• Presentation of the Business Case to the manager
• Reference checks
